Swaby and Richards, ‘Ouch! The practicalities of whiplash claims’

According to the Association of British Insurers (ABI), in 2021, there were 89,000 fraudulent claims detected in England. Of that number, 49,000 were in motor insurance, of which 10,617 were of an organised nature. This was an increase of approximately 8% on the 2020 levels where detected fraud amounted to £1.12bn. The insurance industry of course sees insurance fraud on a daily basis and clearly, legitimate policy holders should not have to bear the cost of high premiums that result from such fraudulent claims. It therefore comes as no surprise that a perceived compensation culture surrounding fraudulent insurance claims with regard to whiplash injuries has developed. With regards to this culture, it has been estimated that the eradication of such claims would save the motor insurance industry £2bn per annum and that this would result in every insured person seeing a reduction of £50 in their motor insurance policy premiums …

€ (Westlaw)

Gerald Swaby and Paul Richards, ‘Ouch! The practicalities of whiplash claims’ [2024] Journal of Personal Injury Law (1) 55.

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