Van Acker and Claes, ‘Covid-19 and Consumer Law – The Belgian Response’

The global Covid-19 pandemic and its resulting emergency measures have had far-reaching implications for Belgian citizens. Even though Belgian consumer law is usually well able to deal with crises, it was not designed for crises as disruptive as this pandemic. Consequently, temporary adjustments were found to be necessary to protect consumer interests. The following contribution seeks to provide a brief overview of these adjustments. More specifically, it discusses the measures taken with regard to the event, travel, and credit sectors.

Belgian and European laws do not specifically regulate the reimbursement of tickets for events. This means that general contract law is applicable. According to the pacta sunt servanda principle, the organizer is obliged to reimburse the ticket holder if he fails to meet his contractual obligations …

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Liesbet Van Acker and Hannes Claes, Covid-19 and Consumer Law – The Belgian Response, Journal of European Consumer and Market Law, volume 10, issue 5 (2021) pp 215–218.

First posted 2021-10-19 15:00:55

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