‘The Enforcement Opportunity: From Mass Arbitration to Mass Organizing’

Over the past thirty years, mandatory arbitration clauses have proliferated in employment contracts, preventing more than sixty million American workers from vindicating their civil rights in a courtroom and forcing them to pursue legal claims in private, confidential forums. Nearly twenty-five million workers are also subject to waivers of class or collective actions, rendering many claims, especially low-value wage-and-hour claims, economically irrational. Proponents portray arbitration as merely a shift in forum that promotes more efficient dispute resolution. But the claim-suppressive effects of forced arbitration have eliminated up to ninety-eight percent of all employment claims and virtually insulated employers from liability altogether …

The Enforcement Opportunity: From Mass Arbitration to Mass Organizing 136 Harvard Law Review 1652 (2023).

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